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Frequently Asked Questions

At HandyHub, we put the customer experience above all else.  If you have a question that is not covered here, please contact us.

 

What is HandyHub?

HandyHub is a virtual marketplace that connects you with the most qualified, trusted, and customer-oriented home improvement professionals. You can post projects, communicate with, and hire service providers through our platform.

Are there any fees to use HandyHub?

Using the HandyHub platform is free of charge for homeowners and others using it to connect with quality service providers.

How do I register as a user?

From the homepage, click "Sign up," at the top-left of the page and select, "Customer, to post your jobs."

How to I post a job?

When signed into your account, click, "Post a new job," at the upper-right hand side of your console. If you are viewing your job list, click the plus sign.

What happens after I sumbit a job?

Once your job is posted, it is then visible to the best service providers in your area. They will be able to bid on your project and let you know if they need additional details or a site visit.

How do I modify a job posting?

From your Jobs console (https://handyhub.org/my-jobs), select the job you wish to edit and click the job name to view it. Then click the, "Edit," button at the top of the job page. Proceed to change any of the job fields and when finished, click, "Save."

How do I hire a service provider?

From the job details page, select the proposal you wish to accept and click the handshake icon (Set up a DEAL on this proposal). This takes you to the Agreement screen where you can highlight any pertinent details of the agreement for the provider, choose your deadline, and make the offer to the provider. Once they accept your offer, the service provider is officially hired and can start working on your project.

How do I cancel a job posting?

From your Jobs console (https://handyhub.org/my-jobs), select the job you wish to edit and click the job name to view it. Then click the, "Edit," button at the top of the job page. Click the "Delete," button at the bottom of the edit screen.

How do I review a service provider?

Once a service provider has completed a job for you using the platform, you will be automatically prompted to review their work.